Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Guarantee

  • Our crew of professionals will try their best to reply to your advice demands within approximately 1 hour. If, however, the trouble you have stumbled upon calls for aid from the Administrators’ =Department,= we’ll forward the ticket to the person on duty and will post a note to inform you.

  • Top quality support service
  • Top–quality Technical Support Service

  • We give you 24/7/365 client help by using a ultra–fast ticketing solution incorporated into your Control Panel. You could write to us anytime about any of the programs that come pre–configured on your virtual server, including the chosen Linux OS version, the server administration panel and our in–house designed Online Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Online Control Panel that is provided free with your VPS gives an inbuilt articles base. One can find a variety of illustrative how to articles and a choice of step by step video tutorials that demonstrate all the essential site supervision duties. You can find them by clicking the Help or Video control keys in the right part of each Control Panel section.