In spite of the fact that the web hosting service supplied by the different companies is roughly the same, each provider has a customized platform with its own modifications and different ways to perform particular procedures. In such a situation, a comprehensive knowledge base will be unbelievably helpful both for persons with little to no past experience and for technically knowledgeable individuals who will at some point find out how certain tasks are done, but will waste some time in the process. The objective of such a knowledge base is to help make the hosting service quick and simple to use, sparing users a lot of time and efforts. The end result is more pleased customers, since they can quickly find the info they are looking for, and significantly less work for the help desk support team representatives, because usually the majority of the inquiries and problems that customers have got are already included in the knowledge base. Given that the articles themselves are adequately written and cover more topics, you will be able to get to know more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Hosting
If you get a cloud hosting plan through us, you’ll be given access to our thorough online documentation where you will find info about pretty much everything related to our web hosting solutions. The topics vary from how to create an e-mail address on your cellular phone, to how to accomplish various things using an .htaccess configuration file. The articles are written in a simple-to-understand way and include detailed manuals on how to carry out a particular task within your Hepsia Control Panel. You can also find info that’s not directly related to Hepsia, for example one that concerns web apps on your computer. The whole archive of articles will be available in the Control Panel’s Help section, but those that are applicable to a specific section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to get to know de facto everything about your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared an elaborate knowledge base for all our present and prospective customers, so if you purchase a semi-dedicated server account from our company, you’ll be able to find any info that you require at any time. We have a huge number of informative help articles, which will help you understand better what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are simply two examples. Our instructional tutorials will help you do anything you want – extract the contents of an archive, import a MySQL database, redirect a domain, and so on. Moreover, we’ve also got troubleshooting guidelines, which will permit you to find out what precipitates a given problem and the viable solutions for it. If you can’t send emails or your domain name opens an HTTP 500 error message, for example, you can check our knowledge base and repair the problem right away. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.