A 99.9% Server Uptime
We have set up our cloud hosting platform using stable hardware components and strongly customized software. Our system administrators have installed a tweaked version of SELinux on each of our hosting servers to guarantee maximum security and stability. We’ve set up a number of denial–of–service prevention appliances coupled with very powerful firewalls to make sure our internal network is impenetrable and secure.
All our cloud hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to offer a high–performance hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve built our own custom network to ensure a faster–than–light connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you select: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your money at risk, you cannot feel really safe. That’s why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or in case you would like to get a more powerful hosting solution, such as a Linux VPS web hosting services or even a Linux dedicated hosting services – we will give you a full refund, without concealed fees or repayment charges.
24/7 Technical Support
We’ve diligently picked each individual member of our 24x7 support department to make sure that we can offer you the best help desk service that you can get. Each one of our techs has lots of years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. Besides, they are at your disposal 24/7 – you will be able to call them at any time and they’ll reply as quickly as possible.
Their average support ticket response time is just 20 minutes, while with many other hosting firms you need to wait for days. And we also offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered within sixty minutes.